Refund and Returns Policy

Return Eligibility

You may request a return within 7 days of receiving your order if the following conditions are met:

• The product is unused, unworn, unwashed, and in its original condition.
• All original tags, labels, packaging, and accessories are intact.
• The product is not damaged due to misuse or improper handling.
• A valid order number or proof of purchase is provided.

Non-Returnable Items

• Products purchased during clearance or final sale.
• Gift cards or promotional vouchers.
• Items that have been used, washed, altered, or damaged after delivery.
• Products returned without original tags or packaging.

Damaged, Incorrect or Defective Products

If you receive an incorrect, damaged, or defective product, please contact us within 48 hours of delivery.

Please include:

• Your Order Number
• Clear photographs of the product
• Images of the packaging (if applicable)
• A brief description of the issue

Once verified, we will arrange a replacement or issue a refund at no additional cost.

Refund Process

Once your returned item has been received and inspected, we'll notify you regarding the approval of your refund.

• Approved refunds are processed to the original payment method.
• Refunds are generally completed within 5–7 business days.
• Depending on your bank or payment provider, the amount may take additional time to reflect.

Order Cancellation

Orders may be cancelled before they are shipped.

• If the order has not been dispatched, a full refund will be processed.
• Once an order has been shipped, cancellation is no longer possible. You may request a return after delivery if eligible.

Exchange Policy

We currently offer exchanges for eligible products subject to stock availability.

If your preferred size or item is unavailable, a refund or store credit may be offered instead.